IT Specialist

Full Time - Onsite @Neo Terra Service Corp. in IT Support & Administration:
  • Colombo, Western, Sri Lanka View on Map
  • Post Date : September 8, 2025
  • Apply Before : September 22, 2025
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Job Description

Job Description

  • Establish, configure, upgrade, and maintain operating systems, application software, and system management tools.
  • Install, configure, and troubleshoot various network devices and services (e.g., routers, switches, firewalls, IPS, IDS, QoS, VPN).
  • Maintain and support both private and public cloud environments.
  • Monitor performance and ensure system and network availability and reliability.
  • Maintain and update IT inventory and documentation.
  • Provide end-user desktop support, including hardware, software, and peripheral troubleshooting.
  • Collaborate and communicate with colleagues across multiple regions.

 

Skills and Qualifications

  • Strong knowledge of networking protocols (e.g., IPSEC, L2TP, PPTP, SSL, HSRP, BGP, MPLS).
  • Hands-on experience with monitoring, network diagnostic, and network analytics tools.
  • Practical experience with Windows services (AD, DNS, DHCP, NFS, CERT, NPS).
  • Virtualization experience on VMware or Xen Desktop.
  • Experience in desktop support, including troubleshooting hardware/software and assisting end-users.
  • Familiarity with desktop environments such as Windows 10/11, Office 365, printers, and remote support tools.
  • Good communication and project planning skills.
  • Preferably 1–4 years of relevant experience in IT/Computer – Network/System/Database Administration or equivalent.
  • Available to start immediately