Software Support Executive

Full Time - Onsite @Rapidventure Business Solutions posted 4 hours ago in IT Support & Administration: , in Software Development & Engineering:
  • Colombo, Western, Sri Lanka View on Map
  • Post Date : December 21, 2025
  • Salary: Negotiable
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Job Description

KEY RESPONSIBILITIES:

  • Client Support: Serve as the first point of contact to diagnose and resolve customer technical issues.
  • Client Visits: Visit client sites to provide user supports and ensure smooth system operation. (Not often)
  • Implementation Support: Assits for system training and new implementations.
  • Issue Tracking: Log customer feedback & bugs, forwarding complex technical issues to the development team.

 

QUALIFICATIONS & SKILLS:

  • Age between 22 – 30 years
  • Passed G.C.E. A/L (Maths stream preferred) and holds a Diploma or HND in IT.
  • Strong working knowledge of database. (MYSQL)

 

Submit your CV: info@rbs.lk

More info: www.rbs.lk

 

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